SYSTEM STATUS as of To properly log off GO, please follow the instructions below:

  1. Save and close any files that you wish to continue working on later.
  2. Within the GO session, click the Start button located at the bottom left of the GO window.
  3. Select Log Off.
  4. When the window turns black, expand the menu by clicking the downward arrow located at the top and select Disconnect.
  5. From the application screen that displays your User Desktop, select Log off located at the top right.
  6. Once logged off, you should see a confirmation screen confirming that "You have been logged off. See you again soon. For security reasons, you must close this browser window."

    Instructions can also be found in the GO User Guides. Failure to log off correctly will cause your session to hang.

    Customers using IE, Version 11 to log into Global OpenNet(GO) should click here for important instructions on how-to configure browser settings. If the link does not work, please follow the steps below.
    1. Click on Required System Setup
    2. System Setup for Windows 7 User Guide and
    3. go to page 18 for instructions.


    ANNOUNCEMENT(S): Windows 10 GO Compatibility: The Windows 10 Operating System (OS) has been tested and confirmed to be compatible with Global OpenNet (GO). For customers using the Windows 10 OS, please reference the Windows 10 User Guide found here or by clicking the "Required System Setup" tab above.


In order to access this system you must read and accept the following system monitoring consent notice. Please use the scroll bar to the right.

You are about to enter a Department of State computer system or network. Use by unauthorized persons, or for unauthorized personal business, is prohibited and may constitute a violation of 18 U.S.C. 1030 and other Federal law, as well as applicable Department policies and procedures.

You have NO REASONABLE EXPECTATION OF PRIVACY while using this computer system or network. All data contained and/or activities performed herein may be monitored, intercepted, recorded, read, copied, or captured in any manner by authorized personnel. System management personnel or supervisors may give law enforcement officials or appropriate Department managers any potential evidence of crime, fraud, or employee misconduct found on this computer system or network, and employees may be subject to discipline for misuse. Furthermore, law enforcement officials may be authorized to access and collect evidence from this computer system or network, or from any portable devices that have been connected to this computer system or network. Nothing herein consents to the search or seizure of a privately-owned computer or other privately owned communications device, or the contents thereof, that is in the system user's home. Therefore:

  • USE OF THIS COMPUTER SYSTEM OR NETWORK BY ANY USER, AUTHORIZED OR UNAUTHORIZED, CONSTITUTES EXPRESS CONSENT TO THIS MONITORING.
  • IF YOU DO NOT CONSENT TO THIS MONITORING, OR IF YOU ARE NOT AN AUTHORIZED USER PLEASE CLOSE YOUR BROWSER TO EXIT THE SYSTEM.
  • IF YOU ARE AN AUTHORIZED USER AND CONSENT, PRESS "I AGREE" TO INDICATE YOU AGREE TO ALL THE CONDITIONS STATED HEREIN


For help, please contact the IT Service Center (ITSC) at 1-877-246-9493 if you need assistance after you have completed the installation steps as outlined in the GO User Guides.